|
The following describes the terms
and condition on which Labtrade offers all its services.
By submiting our order form and purchasing any of
our services you agree to be bound by this agreement.
Labtrade Gemological
Laboratory Agreement: (Effective 7/08/08)
This agreement describes the terms and conditions
applicable to the purchase of the Labtrade Gemological
Laboratory services. This document is a binding legal
contract and is intended to protect the customer,
as well as Labtrade Gemological Laboratory. Labtrade
Gemological Laboratory may change this users agreement
at any time by posting the new terms here on this
page on our website located at terms.html.
All terms will automatically effective one day after
they are initially posted on our company website.
This agreement is effective for all services offered
by Labtrade Gemological Laboratory.
1) Report Terms:
Reports are supplied at the request of the customer
and it is for the customer's exclusive use. Reports
express an opinion at the time of the examination
of the diamond, gemstone or jewelry. This report is
for the customers use only for the following two purposes,
indicating estimated retail replacement value to obtain
insurance coverage, or for the purpose of providing
gemological information. Labtrade Gemological Laboratory
does not guarantee that the report valuation will
result in a sale at that price. Estimated retail replacement
value is arrived after analyses of what the approximate
high retail cash asking price is for labor, materials,
and design. These prices may be substantially higher
then actual transaction prices. Labtrade Gemological
Laboratory report value is based on current information,
and does not contain any information regarding future
or past value. Labtrade Gemological Laboratory has
made no representation or warranty with regards to
any item described in the reports. Diamond, gemstone
or jewelry grading is not an exact science, this report
represent the best opinion of the company. Labtrade
Gemological Laboratory is in no case responsible for
differences that occur by repeated grading by other
experts in the field and/or use of other standards,
norms, methods or criteria other than those used by
Labtrade Gemological Laboratory. Labtrade Gemological
Laboratory is expressly held harmless by customers
including, but with out limitation for any claims
or actions that may arise out of negligence in connection
with the preparation of this Laboratory report, or
actions based upon the customer's use of the report.
The information on the carat weight, clarity grade,
color grade on this report is approximate on jewelry
due to the limitations in Jewelry grading. The item
was tested, graded, and examined under 10X magnification
using the techniques and equipment available to Labtrade
Gemological Laboratory , including fully corrected
triplet loupe, binocular microscope, master color
comparison guides, diamond color comparison tools,
electronic carat balance, non-contact optical measuring
device, and ancillary instruments necessary at the
time of examination.
3) Program Billing:
Purchase of the 30/30, 20/20 and Combo allows client
to receive a special price.
i) Client may send less then the required quantity
of pieces purchased for program reports, resulting
in a credit to client until all reports are used up.
ii) Client may send more then the required quantity
of pieces purchased for program reports and be billed
for the excess at the same price as the average program
charge per piece.
iii) Client that send pieces to use up a credit balance,
but send more then the credit owed, can choose to
flip the extra pieces into a new program just by choosing
the program of choice on the order packing slip, or
they can choose the single reports and in that case
the single prices apply and no credit balance remains.
30/30, 20/20 and Combo programs credits are non-refundable.
4) Intake:
Packages received by the Labtrade Gemological Laboratory
are audited for inventory accuracy, and if a discrepancy
exists, and does not match the order packing slip
included with the shipment, the order packing slip
will be updated by the Labtrade Gemological Laboratory
to reflect the correct inventory, then reported to
the owner before we proceed with grading. Labtrade
Gemological Laboratory is not responsible for senders
loss or damage caused by unexplained mysterious disappearances
or shortage disclosed upon taking inventory, missing
items, or empty boxes due to fraud.
5) Payment Terms:
Payments are due on COD terms by cashiers check, money
order, credit card, or by a regular check on special
approval by the Labtrade Gemological Laboratory.
6) Customer Disputes:
Labtrade welcome disputes but reserves the right to
refund the customer in exchange for the original report.
No disputes may be requested without the original
item present.
7) Charges for Disputes:
From time to time a customer will have a difference
of opinion on a particular grade. Disputes are charged
at 50% of the original report price if no changes
are made to the report.
8) Average Turnaround:
Labtrade service turnaround averages five days excluding
weekends, and holidays.
9) Shipping:
The insurance policy issued to Labtrade, only covers
loss during the course of transit for stated commodities
in the Order
Packing Slip and is subject to the Laboratory Terms
and Conditions.
All claim decisions are made by the underwriters
of the issuing carrier insurance company. All
coverage request is subject to confirmation and
approval by Labtrade prior to shipping.
Customer/Shipper will direct
all disputes on issues relating to payment of claims
for loss with respect to insurance coverage, to
Labtrade.
It is the shipper's responsibility
to submit a Order
Packing Slip, to request a prepared carrier
shipping label provided by Labtrade when applicable.
Shipments without the Order
Packing Slip and a carrier shipping label provided
by Labtrade, shall be treated as uninsured shipments.
DECLINING REQUEST FOR COVERAGE.
In order to ensure that its customers continue to
enjoy the shipping services., Labtrade in its sole
and absolute discretion, may decline a request for
or confirmation of insurance coverage on certain
shipments.
COVERED COMMODITIES : The insurance
policy provided to Labtrade covers for all lawful
goods and/or merchandise consisting of jewelry,
gemstones and similar goods.
LIMITS OF LIABILITY : Fedex standard
overnight service limit is $25,000 and second day
service is $10,000 per box and shall be your maximum
coverage(s). USPO Express mail service limit is
$5,000, Priority Mail $5,000, Priority Mail Registered
per box is $25,000, and shall be your maximum coverage(s).
VALUATION CLAUSE : There are
two ways to determine the value when declaring insurance
to Labtrade.: (1) at your invoice value or (2) at
your replacement cost.
UNDERSTATING THE INSURED VALUE:
In the event of loss where the insured value is
less than the loss, the maximum that will be paid
is the insured value.
OVERSTATING THE INSURED VALUE:
In the event of loss where the insured value is
greater than the loss, the maximum that will be
paid is the actual value of the loss.
COMMENCEMENT OF COVERAGE: Coverage
for a Labtrade confirmed shipment begins after the
package is tendered to the approved staffed carrier.
Proof of tender will derive from the tracking information
received from the approved carrier.
COVERAGE OF SHIPMENT TERMINATES:
Coverage for a Labtrade confirmed shipment ends
when delivery is made. Delivery is when a package
is signed for at the delivery location, or if a
residence when left at the residential location.
Delivery information is based on information provided
by carrier.
IMPORTANT NOTICE REGARDING FRAUD:
Labtrade's policy does not cover claims arising
directly or indirectly from fraud/dishonesty/negligence,
including but not limited to credit card fraud,
check fraud, C.O.D. fraud, mail fraud or any fraud
on behalf of the shipper/recipient or their employees.
OTHER EXCLUSIONS : The insurance
policy provided to Labtrade does not provide coverage
for the following:
i) packages that are not scheduled
for pick up by Labtrade
ii) packages that are not placed
inside a medium or large carrier box
iii) packages that are not pick
it up by the courier driver
iv) packages that are not shipped
under the carrier label provided by Labtrade
v) packages not shipped on the
day designated on the carrier label.
vi) goods shipped by non-approved
couriers or package service, or by any other non
approved mode of transportation
vii) shipments made subject to
a "waiver of signature" or similar agreements
on record with carriers.
viii) loss or damage after shipment
is left at residence unsigned and unattended
ix) packages dropped in unmanned
drop boxes or non carrier staffed collection points
x) loss or damage caused by unexplained
loss, mysterious disappearances or shortage disclosed
upon taking inventory
ALL CLAIMS MUST BE REPORTED WITHIN
24 HOURS OF LOSS BUT NO LATER THAN 7 DAYS FROM SHIP
DATE. Failure to report a claim timely will nullify
the insurance coverage.
COOPERATION IN CLAIMS PROCESS.
Customer/Shipper, agents of Customer/Shipper, and
recipient shall cooperate in providing documentation
and other information pertinent to a claim for loss,
including examination under oath.
TERMS OF INSURANCE POLICY CONTROL.
Under all circumstances, the terms and conditions
set forth in the insurance policy issued to Labtrade.
shall control in determining issues concerning insurance
coverage. To the extent that any terms and conditions
stated herein conflict with those in the policy
of the issuing insurance company, the terms and
conditions of the policy shall control and be binding
as to issues of insurance coverage.
RATE/PRICING. Shipment pricing
and rates shall be as follow. Customer agrees to pay
Labtrade the rates incurred by Labtrade for shipping
packages from and back to client, that are charged
under the carrier published rates based on customers
requested carrier service. Labtrade charges an additional
$9.95 for handling shipping packages from and back
to client for all USPO shipments.
RULES AND PROCEDURES FOR SHIPPING:
Consideration of a claim or loss shall be conditioned
upon Customer/Shipper observing the rules and procedures
detailed in the Labtrade Q@A
page and Shipping Guide-Rules and Restrictions,
which are incorporated herein by this reference.
10) Hyperlink agreement:
Many of our friends have asked us about linking their
Web pages to ours. At the same time, we have also
noticed an increase in the use of our name in links
without our permission. In order to guarantee consistent
and proper usage of links to the Labtrade Gemological
Laboratory site, we're pleased to offer you link to
http://www.lglab.com.
You may provide a link to this Web site to here http://www.lglab.com,
only from another Web
site, provided you agree to the Link conditions described
below. By establishing a link to a Labtrade Gemological
Laboratory Web site you agree to these link conditions.
- that the link only consists of a good taste
image or wording, and the link goes to http://www.lglab.com;
- that you will update all images and text within
seven days after receipt of notice of any changes
requested from Labtrade Gemological Laboratory
that may modify images and text at any time;
- that the link must "point" to the
URL http://www.lglab.com
and not to other pages within the Labtrade Gemological
Laboratory Web site;
- that except for a limited, non-exclusive, nontransferable,
royalty-free license to use the link image on
your Web site solely for the purpose of providing
a hyperlink to Labtrade Gemological Laboratory
Web site, you acknowledge and agree that
- Labtrade Gemological Laboratory trademarks,
name and linking image , including, but not
limited to, the familiar "Labtrade Gemological
Laboratory" mark and "Labtrade Gemological
Laboratory logo" (collectively, the "Marks"),
Labtrade Gemological Laboratory Web site and
its contents are and shall remain the sole
property of Labtrade Gemological Laboratory;
- nothing in this Agreement shall give you
any right of ownership in the Marks, link
image or Labtrade Gemological Laboratory Web
site;
- you shall not now or in the future contest
the validity of the Marks;
- you shall not take any action that would
impair the value or goodwill associated with
the Marks, link image or Labtrade Gemological
Laboratory image or reputation;
- you shall not use the link image in any
way that might be misleading;
- that you will not use the link or link image
to disparage Labtrade Gemological Laboratory and
its services;
- that the appearance, position and other aspects
of the link image may not be such as to misrepresent
your relationship with Labtrade Gemological Laboratory
, or present false or misleading impressions about
Labtrade Gemological Laboratory or its services;
- that the appearance, position and other aspects
of the link image may not create the false appearance
that you or any non-Labtrade Gemological Laboratory
entity or any non-Labtrade Gemological Laboratory
product or service is associated with, or endorsed,
or sponsored by Labtrade Gemological Laboratory;
- that the link, when activated by a user, must
display this Web site full-screen and not with
a "frame" on the linked Web site or
use other techniques which alter the visual presentation
or content of Labtrade Gemological Laboratory
's Web site, such as the imposition of browser
windows or third party content;
- that the link image may only be used on your
Web site, and not for any other purpose including,
but not limited to promotion, advertising or publicity
for your Web site;
- that the link image must be displayed adjacent
to a reference to Labtrade Gemological Laboratory
or at the bottom of that same page;
- that the link image must be surrounded on all
sides by a clear zone. The clear zone must measure
no less than the height of the image;
- that you may not alter or change the link image
in any way, including color, size, proportions,
etc. or animate or change its perspective;
- that you may not deviate or edit any of the
technical code that accompanies the image;
- that the linking Web site may not contain materials
that may be interpreted as distasteful or offensive
and should be appropriate for all age groups;
That Labtrade Gemological Laboratory
has the right to terminate this Agreement with or
without cause at any time, and may amend this Agreement
without notice at any time;
Labtrade Gemological Laboratory reserves the right
to revoke its consent to the link at any time in its
sole discretion by amending this Hyperlink Agreement.
Many trade professionals employ the Labtrade Gemological
Laboratory to perform one of its many services, they
are trusting in on its expertise and standards of
quality, attention to detail, and sensitivity to customer
needs. With offices on the U.S. coast in Las Vegas,
and Bangkok, Thailand the Labtrade Gemological Laboratory
has established itself as a leader in the jewelry
industry with the ability to serve the entire domestic
jewelry industry.
You agree that any dispute arising out of or relating
to these Terms or any content posted to the Labtrade
Gemological Laboratory Web site including copies and
republication thereof, whether based in contract,
tort, statutory or other law, will be governed by
the laws of the State of Nevada, excluding its conflicts
of law provisions. You further consent to the personal
jurisdiction of and exclusive venue in the federal
and state courts located in and serving Clark County,
Nevada as the legal forum for any such dispute.
You agree to defend, indemnify and hold Labtrade Gemological
Laboratory , its trustees, officers, employees and
agents from and against any claims, demands, damages,
causes of action, loss or judgments arising from your
breach of this Agreement or your hyperlink to Labtrade
Gemological Laboratory Web site.
YOU EXPRESSLY AGREE THAT THE USE OF THE Labtrade Gemological
Laboratory MATERIALS, MARKS, LINK image AND WEB SITE
IS AT YOUR SOLE RISK Labtrade Gemological Laboratory
DOES NOT WARRANT THAT ITS SERVICE WILL BE UNINTERRUPTED
OR ERROR FREE, Labtrade Gemological Laboratory PROVIDES
THIS ACCESS "AS IS" WITHOUT WARRANTY OF
ANY KIND. Labtrade Gemological Laboratory DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY,
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTY OF NONINFRINGEMENT. IN NO EVENT WILL
Labtrade Gemological Laboratory BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFIT,
LOSS OF DATA, LOSS OF BUSINESS OR OTHER LOSS ARISING
OUT OF OR RESULTING FROM THIS AGREEMENT OR THE USE
OF ANY OF THE MATERIALS, MARKS OR LINK image UNDER
THIS AGREEMENT OR ACCESS TO ANY OF THE SERVICES DESCRIBED
IN THIS AGREEMENT EVEN IF Labtrade Gemological Laboratory
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE
OF Labtrade Gemological Laboratory AND REGARDLESS
OF WHETHER SUCH LIABILITY IS FOUND IN CONTRACTS.
11) Reserve The right To Restrict Access:
We reserve the right to restrict access to any of
our Internet sites. We have the right to block or
otherwise refuse service to any one that has breached
this agreement. If we send notice in any form or we
add any name to a blocked list on any site, the Buyer
is considered banned from any further transaction
with Labtrade Gemological Laboratory Service regardless
of any alias used.
12) Entire Agreement.
This Agreement together with Rules and Restrictions,
and Order
Packing Slip, shall constitute the entire
agreement between Labtrade and and its Customer.
No oral modification of the terms and conditions
is permitted by either party, and no Labtrade
employee shall have authority to orally modify
any terms and conditions. All modifications must
be in writing by Labtrade. The Insurance Policy
issued to Labtrade. shall control on issues of
coverage.
13) Liability Limit:
Labtrade Gemological Laboratory Service is not responsible
for the use or misuse of any of our services. Our
maximum liability will not be greater than the actual
amount paid for the service.
14) General:
Any legal controversy or legal claim arising out
of or relating to this Agreement, our services or
products shall be resolved in the jurisdiction of
Labtrade Gemological Laboratory home office in Clark
County, Nevada. By making a purchase with Labtrade
Gemological Laboratory Service, and or using the
services buyer and seller agrees to submit to the
jurisdiction of Clark County, Nevada, and specifically
waives any defense of lack of personal jurisdiction.
Labtrade Gemological Laboratory Service further
sets the sum of $100.00 as liquidated damages for
breach of this agreement. In the event the court
rules against Labtrade Gemological Laboratory Service,
we will pay the judgment within 30 days unless an
appeal is filed. In the event the court rules in
favor of Labtrade Gemological Laboratory Service,
we may charge the judgment to the customer's credit
card on file unless appeal is filed. Access to Labtrade
Gemological Laboratory Service through the Internet
shall not be construed as Labtrade Gemological Laboratory
Service's purposeful availment of the privileges
or benefits of doing business in any state or legal
jurisdiction other than the State of Nevada. This
Agreement shall be governed by and construed in
accordance with the Laws of the State of Nevada,
without regard to its conflicts or choice of laws
principles. In any legal action arising out of or
relating to this Agreement, our services or products,
the Clark County Court, State of Nevada, shall have
sole and exclusive jurisdiction and venue, over
such action, or if that court lacks subject matter
jurisdiction, the Labtrade States District Court
for the District of Nevada, shall have sole and
exclusive jurisdiction and venue over such action.
Any Judicial claim or action arising out of this
Agreement, or shipment by or through LABTRADE. must
be filed in Las Vegas Superior Court, in Las Vegas,
Nevada. All Parties agree to forebear from bringing
a claim in any other county or jurisdiction. Nevada
law shall apply.
|