We at LGL, conduct customer satisfaction surveys on a regular basis to assess our Quality Control and Lab Performance standards vis-a-vis those of our competitors. The results of the 2007 survey is given below:

1. How do the following lab certificates, clarity and color grading standards, compare to LGL loose diamond certificates clarity and color grading standards?

( This question is asked only to trade members with at least five years of buying and selling loose diamond with certificates. )


2. On a scale of 1 to 10 where 1 is unacceptable, 5 average and 10 outstanding please rate your overall experience with (LGL) reports?




3. On a scale of 1 to 10 where 1 is unacceptable, 5 average and 10 outstanding please rate your overall experience with your last order?


4. How do you currently allocate your certificate budget among the labs below totaling 100 % ?